To resolve the Starlink internet not working problem when it shows ‘Disconnected‘ or ‘No Signal Received‘ and other error messages, try to identify any problems in the communication route between the Starlink dish and the Starlink satellites. Verify the environmental conditions and reset the dish.
Once solutions do not work, reboot the Starlink hardware several times. When Starlink decreases speeds for a person like me, the Starlink app displays a ‘No Signal Received‘ message under the unavailable service page.
In this simple guide, you went deeply into the problem and created a series of methods for troubleshooting that supported it, and you can resolve the Internet Not Working issue on Starlink when it’s offline.
Why is Starlink Internet Not Working?
There can be many reasons why some users’ Starlink internet is not working. When you are having problems using your Starlink Internet, the following are some possible solutions to the Starlink Internet not connecting problem.
Service Interruptions
Starlink may occasionally have service problems due to repairs, modifications, or other technical reasons. In particular situations, internet access for all users may be affected.
Satellite service
Satellite service is available through Starlink’s extensive satellite network; there may be locations where service is restricted or unavailable. In particular situations, the dish may be unable to set up a link with the satellites, resulting in no access to the internet.
Weather Conditions
Due to the fact that Starlink’s internet connection is based on satellite technology, the service is susceptible to extreme weather conditions that include severe thunderstorms, snow, and or fog. When the weather is poor, the signal can get interrupted or reduced, resulting in slower or unavailable internet access.
Signal Obstructions
In order to link to the satellites, Starlink needed a clear line of vision to the sky. Obstructions like high buildings, trees, or other obstructions might reduce signal strength and cause connection troubles.
Network Overload
Comparable to any internet service, Starlink’s network might get overloaded if too many people try to make use of it during the same period. This might result in delayed or no internet access for certain users.
Technical problems
Technical problems related to the Starlink dish or router might result in internet access issues. A faulty cable or broken device, for example, might cause the signal to be disturbed.
How to Fix the “Starlink Internet Not Working” Problem?
Starlink continues to disconnect because of a number of causes. Interfering with cable seating troubles, a damaged Starlink cable, power supply problems, and other issues can happen from time to time. However, you can resolve the issue on your own to fix it.
Look for any problems.
Check the Starlink website to see if your location has recently experienced problems. When there is an interruption, there is little you are able to do but keep waiting for it to be resolved.
Check out the Weather
Considering Starlink’s internet is based on satellite networks, extreme weather conditions such as thunderstorms or snowfall could cause problems with the connection. Once the condition of the weather is poor, wait for it to get better before trying again.
Restart your Starlink Satellite Dish and Router
While your Starlink Internet continues to fail to work, attempt to restart your Starlink dish and router. Remove the power cable from the backside of the Starlink dish and wait 30 seconds before reconnecting it.
Look for Obstructions
Check for any difficulties, such as trees or buildings, that may be preventing the straight line of vision between the Starlink dish and the sky.
Check out the Cables and Connections
Check that all wires and connectors are correctly attached. Check the wires for any possible disconnects or damage.
Software Upgrade
Starlink can sometimes need software upgrades to optimize the performance of the system. Check that the device you’re using has the most recent software.
Move the Starlink Dish
Reposition the dish used for Starlink when reasonable to increase the strength of the signal.
Contact Starlink Support Services
If none of the above methods resolve your Starlink Internet Not Working problem, you should also contact Starlink support. Experts will help you in identifying and fixing the problem.
What Causes the “Starlink Disconnected” error?
The “disconnected” error is usually caused by cable seating difficulties. This applies to the second generation of rectangular and not-too-circular dishes. When the dish you’re using is rectangular, guarantee check the router wire is properly inserted within. A clicking sound will be heard as soon as the cable is correctly seated in the dish.
- Check that cable seating is available on the Starlink Dish.
- Make sure that the metal pin is not damaged.
- Check that the cable is properly positioned on the router.
- Check that the cables are not damaged.
- Check to see whether the router has a power supply problem.
- Make verified that there are no restrictions.
- Contact Starlink customer service.
How many times should I restart my Starlink router?
You do not require that you reset your Starlink router until you have problems during installation or usage. To reset the Starlink router, reboot it a minimum of three times in a row.
What duration does it take Starlink to get locked onto a signal?
The Starlink dish catches on to signals quickly, which may require up to 12 hours from installation to connect to the signal with the best speeds.
Why can Starlink constantly report that it is disconnected?
When you receive the “Starlink disconnected” message, make sure the router wire is properly positioned within the dish. You’re going to observe a click once the cable is correctly positioned. If the device doesn’t work, check to see whether the pin of metal on the connector has been damaged and for cable breakage.
How can I restart my Starlink?
To get started, launch the official Starlink mobile application. To start the process, go to the ‘Settings’ option, ‘Advanced’, and select ‘Reboot Starlink’. Take several minutes for your equipment to come back online.
How can I resolve the Starlink offline network problem?
Starlink’s downward can be resolved by restarting the service. If this is not the case, then you need to call Starlink customer care.